This article covers WhatsApp beta testing from an earlier stage of the product’s development. Because the original feature announcements are…

WhatsApp has changed substantially since its early years. This article preserves the historical context of the beta features that were…

A mobile app can be useful for a small business when it solves a recurring customer or operational problem. Building…

Social media becomes time-consuming when every post, reply and report is handled manually. The goal should not be to automate…

Parent-teacher communication apps can make school communication faster by bringing messages, announcements, calendars and updates into one place. Their real…

Google’s former Terra Bella satellite business is a useful historical example of how commercial satellite imagery became part of the…

Live chat can reduce friction when visitors need an answer before they buy, book a demo or request support. But…

The Microsoft Surface Ergonomic Keyboard was designed around a split layout and wrist-focused ergonomics. Because the product belongs to an…

A website audit is more useful when the tool matches the question you are trying to answer. A crawler, performance…

This article is a historical look at Uber’s driver-authentication and employment-model discussions in Switzerland. It should be read as a…